Dr. Tan Miller is director of the Global Supply Chain Management Program at Rider University, College of Business Administration. His responsibilities at Rider include advising students in the GSCM Program, teaching introductory and advanced courses on supply chain management, and directing ongoing enhancements to the GSCM curriculum. Previously he worked in private industry for over 20 years where most recently he was responsible for the operations of J&J’s U.S. Consumer Distribution Network. Prior to that, he headed the U.S. Consumer Healthcare Logistics Network of Pfizer Inc., and he has also held production and distribution management positions with Mercer Management Consulting, Unisys, Warner-Lambert and American Olean Tile Company. Miller has published five books and over fifty articles, and has made over 100 industry and academic conference presentations on supply chain and logistics operations and planning. His most recent books include Supply Chain Planning: Practical Frameworks for Superior Performance (Business Expert Press), Hierarchical Operations and Supply Chain Planning (Springer-Verlag Publishers) and Strategic Logistics: Efficient Transportation Decisions (Boskage Commerce Publications). Miller has also taught part-time in the MBA program of Villanova University, has guest lectured regularly at other universities and industry conferences, and has served on the editorial and advisory boards of a number of trade and educational journals and councils. Tan received an M.A, M.B.A and Ph.D from the University of Pennsylvania.