Damco Adopts Kewill System for Ocean and Air Freight Forwarding

Kewill, a vendor of solutions that simplify global trade and logistics, is providing its freight forwarding system globally for Damco, which offers freight forwarding and supply chain management services, following the successful completion of the first phase of implementation.

Damco’s ocean and air freight forwarding customers will benefit from the higher service levels, increased inventory management and shipment visibility, and greater operations efficiency made possible from the new solution.

Having better data readily available across the business will enable Damco to provide its customers with faster responses by having all information in one location. In combination with Damco’s suite of visibility, connectivity and booking tools, the Kewill platform enables Damco to provide customers with a solution which exactly matches their individual requirements.

Following an extensive program of user acceptance testing by Damco, the Kewill system was deployed to manage air and ocean shipments, including multimodal, between Asia and Europe, providing the required localized documentation at each port.

The system will now be rolled out over the next two years to approximately 3,000 users across the Damco forwarding network, covering more than 100 countries and over 250 branch offices worldwide. This represents a multi-million dollar investment by Damco in Kewill software and professional services over the next two years.

The Kewill platform will allow Damco to automate and standardize parts of its ocean and air forwarding operation. Having just one platform across the entire organization, will enhance Damco visibility and facilitate easier global connectivity towards customers, suppliers and government entities. This and the ability to file-share across the global business is expected to improve data-quality, reduce costly manual rework and improve the customer experience.