Manhattan Associates has launched Enterprise Promise & Fulfill, a cloud-native solution that transforms traditional order management by augmenting existing ERP systems with advanced capabilities to maximize inventory visibility, intelligent order promising and fulfillment optimization.
Enterprise Promise & Fulfill addresses the most pressing challenges enterprise merchants face, including limited inventory visibility, manual exception handling, inaccurate promising, fragmented order orchestration, and increasing fulfillment costs. It unlocks three critical business outcomes:
Elevate Sales Revenue—surface more sellable inventory and enable confident delivery commitments at the point of purchase.
Expand Operational Excellence—provide advanced order routing, consolidation, and automated exception management to cut shipping costs and reduce manual labor.
Enhance Buyer Experiences—enable personalized fulfillment options, transparent order tracking, and buyer-controlled delivery adjustments.
The solution’s cloud-native, microservices architecture ensures scalability and integration with existing ERP, WMS, TMS and eCommerce platforms. Its flexible deployment model allows organizations to add modern capabilities without disrupting core systems, making it suitable for multi-ERP or legacy ERP environments.
Because Enterprise Promise and Fulfill is built on the Manhattan Active Platform, it works with other Manhattan Active applications, including Manhattan Active Warehouse Management, Transportation Management, and Supply Chain Planning.