Trade Tech has introduced real-time chat capability built natively into its global logistics platform allowing freight forwarders and NVOs to communicate, collaborate and connect with all parties involved in each shipment.
This capability enables users to access all shipment-related communications, dynamically track changes in real time, bring multiple parties together and eliminate the need to sift through scattered emails and messages.
Features include:
Platform Integration: leverage ease of use—the chat functions natively within the Trade Tech platform, ensuring that all material is accessible through a centralized location.
Organized Communications: centralize all discussions and key documents related to a shipment, ensuring that everyone in the group has access to the most critical information.
Centralized Repository: create a single, organized repository for all information related to a shipment.
Enhanced Communication: one-to-many communications keep all parties informed and allow for direct communication between users.
Improved Visibility: rapid shipment updates from direct communication between all parties in a shipment.
Security and Efficiency: promotes secure, real-time communication.
Crisis Management: Access multiple parties simultaneously during times of crisis or emergency.