IndustryWeek reports: Santa Thwarted by UPS, FedEx

Despite pre-holiday shipping guarantees, both UPS and FedEx were unable to ensure all gifts arrived at their destinations by Dec. 25th.  This is despite of UPS hiring an additional 55,000 seasonal employees.  Read more about the social media fallout for these two shipping megagiants on IndustryWeek, MHL News' sister site.