Educational Testing Service (ETS), a provider of education assessments and psychometric research, has awarded consulting firm Accenture a seven-year, $160 million contract extension to continue managing its end-to-end supply chain, under a business process outsourcing (BPO) agreement.
Under the agreement, which was entered originally in 2005, Accenture will continue to manage all aspects of ETS' supply chain, including the printing, publishing, warehousing, distribution, tracking and shipping of tests and test materials to more than 10 million test takers in 160 countries every year. This will help ETS to continually improve the control, accuracy and integrity in its operations.
According to Diane Bailey, ETS' vice president production and logistics, the company has saved millions of dollars in print, transportation and supply chain costs over the past five years.
