TZA’s cloud-based ProTrack Warehouse Labor Management System offers dynamic alerting to notify the appropriate resource of operational issues that need to be addressed and aid real-time decision making. The alerting engine monitors all key performance metrics across the operation and allows the user to configure the thresholds for each metric and select the subscribers to each alert. The alerts can be sent to any computer or mobile device, so supervisors can be out on the floor, actively managing associates. The alerting engine also monitors responses to alerts and can be configured to escalate accordingly.
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