Global container shipping provider APL (Singapore), has been honored with the Best Customer Service Award from Columbus, Ohio-based Limited Brands.
The award is the most prestigious given to transportation and logistics partners by Limited, with brands that include Victoria’s Secret, Bath and Body Works, Express and Limited Stores. It was presented at Limited Brands’ Logistics Services annual awards dinner in Hong Kong.
APL was singled out by Limited Brands for its ability to manage complex international supply chains, implement contingency plans and adjust to unexpected changes.
“The award shows that our X-factor is not how well we function individually, but how flawlessly our teams work across borders to deliver for our customers,” said Koay Peng Yen, president of Greater China, who accepted the award. “It also validates our strategy of integrating container transportation and logistics services on behalf of our international clients.”
APL is a core ocean container carrier for Limited Brands. Sister company APL Logistics provides a range of services including cargo consolidation and de-consolidation, warehouse management and freight forwarding.
This is the second year in a row that Limited Brands has honored APL. In 2005 the fashion -etailing giant gave APL its Distinguished Service Award.
Last month APL received the Best Overall Customer Service award for a second consecutive year in a poll conducted by Marine Digest magazine.
Source: NOL Group America
