DHL Completes Automation of its U.S. West Coast Distribution Facility

The auto-sort system at DHL’s 262,000-square-foot Riverside, Calif. facility allows the carrier better visibility throughout the handling process, permitting it to offer greater track and trace capabilities. The $160 million investment also helped improve throughput of packages by 28% and letters by 67%.

The upgrade includes shoe-sort and tilt-tray systems, loaders and unloaders, singulators, dimensional and image scanners, scan tunnels and video coding.

The upgraded facility can process 50,000 pieces per hour.

“Our hub automation initiative is part of our continuing efforts to provide DHL customers with a first-class customer experience,” said John Cameron, executive vice president of operations.