Most Lack Critical Management Tools into IT

July 1, 2003
PASADENA, Calif.--(BUSINESS WIRE)--Intersperse, Inc., an enterprise software company that provides advanced management solutions for dynamic architectures,

PASADENA, Calif.--(BUSINESS WIRE)--Intersperse, Inc., an enterprise software company that provides advanced management solutions for dynamic architectures, today announced that the results of a survey conducted at the JavaOne Conference indicate a widespread lack of visibility into IT infrastructure, exacerbating costly systems failures. Of the conference attendees surveyed, 73 percent do not have adequate visibility into critical applications and services across multiple platforms and vendors; likewise, 74 percent experience regular application failures within their organization.

Of these systems failures, nearly half, 47 percent, require more than 3 hours of labor to resolve. The cost of downtime for any large-scale enterprise is substantial ranging from $89,000 per hour for an airline reservation center to more than $6 million per hour at a brokerage operation, according to research by Contingency Planning Research*. Additionally, the respondents identified root-cause analysis, predictive management and the monitoring and control of service level agreements as critical tools needed to improve overall system performance and availability.

"These findings reinforce that a lack of IT visibility negatively impacts business performance and must be addressed if companies want to gain a competitive advantage in today's economy," said Brad Snyder, vice president of products at Intersperse. "Intersperse assures business availability by providing cross-platform visibility and control spanning multiple, diverse systems across the extended enterprise."

Intersperse conducted the survey to gauge the main concerns of the Java developer community about application server management and performance issues. Of the survey participants, 57 percent work for companies with more than $1 billion in annual sales. For more information, please visit www.intersperse.com.