DHL Supply Chain’s Live Order Tracking System (LOTS) provides real time detail about an order by consolidating event information from multiple systems. Both DHL and the customer can see what’s happening with every product SKU (stock-keeping unit), at any stage of the logistics process, from order receipt, planning, picking, loading, dispatch and delivery, to confirmed receipt.
This allows for better load planning, helps reduce empty running miles and improves operational efficiencies in the time it saves on phone calls. GPS vehicle mapping tracks a vehicle’s exact movements and location and flags any load discrepancies from the point a delivery is made.
